Hospitality is love in action. Accordingly, Phinisi Hospitality have a culture of love and care. Both to our customers as well as to our colleagues.


Care to Our Customer

Be Polite

Approriate tone of expressions; greet our guests, sincere smile to welcome.

Be of Good Manner

Being presentable, adhering to the grooming guidelines all the time. Demonstrate positive body language and actions.

Be Responsible

Proactive action, quick response for guest requirement, proper complaint handling.


Care to Our Colleagues

Show our Courtesy,

Show our Team Work,

Show our Trust,

Show our Understanding,

Show our Empathy,

Show our Reward,

Show our Enthusiastic.

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